Returning to Massage

Massage after lockdown is going to be a little different but hopefully not too much. To guide you through the changes and what to expect, I’ve written this guide. If you have any questions not answered here, let me know.

Health Screening

If you or anyone in your household have experienced any of the following symptoms in the last 14 days.

  1. A high temperature – this means you feel hot to touch on your chest or back
  2. A new continuous cough – this means coughing lots for over an hour, or 3 or more coughing episodes in 24 hours
  3. Loss or change to your sense of smell or taste – this means you cannot smell or taste anything, or things smell or taste different to normal

Or, if you or anyone in you household have been diagnosed with Covid-19 or exposed to someone who has Covid-19 in the last 30 days.

You must cancel your appointment or reschedule it for a later date.

If I or anyone in my house experiences any of the above symptoms, has been diagnosed with Covid-19 or exposed to someone who has Covid-19, I will cancel all appointments and self-isolate.

Screening Form

I’ll email you an online Health Screening Form the evening before or morning of your appointment. This form simply asks you to confirm you don’t have the above symptoms or exposure.

You must complete and sign the online form before coming to the clinic.

Test and Protect

ScotGov are introducing a Test and Protect system to slow the spread of Covid19.

If you experience symptoms and test positive for Covid-19 you will be asked to provide details of those you’ve been in close contact with. That would include providing details about your massage appointment with me.

Consequently, I may need to provide your contact details to Test and Protect if I, someone in my household or a previous client experience symptoms and/or test positive for Covid-19. You understand if this happens, you and your household may be asked to self-isolate.

Booking your Appointment

Nothing much is changing here. I’ll continue use the same online scheduling and notes software. This means all consultation forms, screening forms and notes are completed, processed and secured online. So no cross contamination issues from paper.

I’ve changed my schedule to allow for a 15 minute break between each appointment for cleaning the treatment room and clinic space. The most noticeable change being your appointment may now start on the hour or 15, 30, or 45 minutes past the hour.


The same as pretty much everywhere else, contact free payments are preferred but I do still take cash too.

  1. Card when booking your appointment – contact free.
  2. Pay with your Phone at appointment – contact free.
  3. Pay with Card at appointment – you’ll need to enter your PIN.
  4. Cash – I still accept cash.

Attending the Clinic

Massage Waiting Area

Please don’t arrive really early for your appointment, the less time hanging around in the waiting area the better for everyone.

You’ll see a hand sanitising station inside the waiting area, please use it when you arrive and leave.

You don’t need to press the arrival button anymore. I’ll come to the waiting area to collect you at your appointment start time.

If someone else is in the waiting area, please maintain 2 meters social distancing as much as possible when seated or standing.

The waiting area is cleaned and sanitised between each client arrival.

I’ve removed all unnecessary items from the waiting area such as magazines and business cards to reduce any chances of cross contamination.

Please avoid bringing any unnecessary items such as shopping bags with you to your appointment.

Inside the Clinic

Again, you’ll find another hand sanitising station inside the main clinic, please either use that or wash your hands in the rest room as you come in.

You’re welcome to use the rest room as usual. It is cleaned and sanitised between each client including all touch points such as taps, flush, door handles and seat.

The Treatment Room

My treatment room now contains two different air purifiers to filter the air in the room during and between sessions.

I use a BlueAir purifier with HEPA filter which filters the air 5 times per hour removing 99.97% of particles down to 0.3 micron. Additionally, I also use a FreeAir purifier which instead of filtering particles out of the air with a HEPA filter, incinerates them at 200ºc.

As I’ve mentioned above, please don’t bring any unnecessary belongs along with you to your session. If removing any personnel items like watches, earrings or necklace, please put them in your pockets, bag or purse if possible.

There is hanging space for your jackets and clothes which is cleaned between clients.

All touch surfaces and seating in the treatment room is cleaned and sanitised between each client.

The Massage Table

My policy has always been that every client gets their own clean and fresh set of linen for each treatment – that’s a base sheet, top sheet and pillowcases if used.

There is a bio-layer below the base sheet which is sanitised between each client along with the face cushion.

I’ve had to do away with some of the little comforts you’re use to. I’ve stopped using fabric covers on bolsters, supports, head cushions and face cradle cushions. These now have vinyl covers which are easily sanitised after each client but not quite as soft.


Massage after Lockdown

I won’t be wearing gloves during your treatment. There is sufficient evidence to suggest constant hand washing and sanitising is far more effective at controlling the spread of Coronavirus than wearing and constantly changing gloves.

I also won’t be wearing a disposable apron.

Wearing face masks, coverings and shields is a difficult subject. There’s lots of conflicting advice from scientists, government and WHO as to how effective they are and in what settings they might be helpful.

I’ve thought long and hard about what to do in my treatment room with regards the wearing of face masks and shields.

What I’ve decided for the time being is:

  • I won’t require you to wear a face mask.
  • I won’t wear a face mask myself as standard.
  • If I’m working close to your head or face I will put on a face mask or shield.
  • If you want to wear a mask during your session you can.
  • If you are wearing a face mask and want me to wear one too, I will.

If you don’t have your own mask, I can provide you with a disposable surgical mask.

My face mask will either be a FFP2 mask or a fabric mask with a filter insert.

Please note my treatment room also has two air purifiers. – see below.

The wearing of face masks and coverings is constantly under review and may change.

Hand Washing

I sanitise and wash my hands when I get to work and whenever I’ve been out.

I wash my hands before and after doing any cleaning of the treatment room and clinic spaces.

I wash my hands before and after every massage.

I hand sanitise before I start your massage.

I ask you to also hand sanitise or wash your hands when entering the clinic.

In Brief

Returning to Massage after Lockdown will be a little different.

Don’t come in for an appointment if you’re feeling even slightly unwell.

The shared areas of the clinic are cleaned between clients.

The treatment room is cleaned and sanitised between every client.

Even the air you breath during your massage is continuously filtered.

I won’t be wearing gloves or an apron.

I won’t be wearing a face covering unless I’m working close to your head and then I’ll wear a face mask or shield.

If you wear a face mask you can ask me to wear one too.

Please use a contactless payment method if possible.

Follow all Test & Protect guidelines.

Enjoy your massage!


If there is anything you think I should or could be doing to make your massage safer, please let me know!

Returning to Massage after Lockdown was last updated: 4 June 2020

Complimentary and Natural Healthcare Council Registered Massage Therapist